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How 77md Handles Your Personal Data

When you open an account on 77md, we collect only what we need to run your account and process your payments — including wallet details for bKash, Nagad, and Rocket.

Account data kept securebKash, Nagad, Rocket wallet privacyNo data sold to third partiesYour right to request deletionContact us to update your details
77md How 77md Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how we handle your data, want to update the details on your account, or need to request deletion of your personal information, our support team can help. Reach us through any of the channels below and we will respond to data-related requests as a priority.

Team online

Live Chat

Open the chat widget from your account dashboard. This is the quickest path for data access or correction requests — we respond during active support hours.

Email Support

Send your data request or privacy concern to our support email address found in your account settings. Include your registered wallet number — bKash, Nagad, or Rocket — for faster verification.

Account Settings

Some personal details — such as your contact number and linked wallet — can be updated directly from your account settings page without needing to contact support.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply encryption and access controls to protect account data at rest and in transit. Your bKash, Nagad, and Rocket wallet details are never stored in plain text. Here is how we handle the four areas that matter most to you.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand which pages load correctly on your device. You can disable non-essential cookies in your browser settings without losing account access.

Account Security

Login activity is monitored against your registered device and location. If we detect an unusual login, we may prompt an OTP verification to your registered number before allowing access.

Data Retention

We keep your account and transaction data for as long as your account remains active. After account closure, data is retained only as long as required by applicable law, then deleted or anonymised.

Requesting Changes

You can request access to your data, ask for corrections, or request deletion by contacting support via live chat or email. We verify your identity — usually through your registered wallet number — before acting on the request.

Common Questions About Your Privacy on 77md

These are the questions we hear most often about how personal data is collected, stored, and managed on 77md. If your question is not here, contact us via live chat.

We collect your name, contact number, and the mobile wallet you use — bKash, Nagad, or Rocket. We also log device type and login activity to protect your account from unauthorised access.

We share data only with payment processors handling your bKash, Nagad, or Rocket transactions, and with security services that help detect fraud. All parties are bound by confidentiality obligations. We do not sell your data.

Contact us through live chat or the support email in your account settings. We will verify your identity using your registered wallet number, then provide a summary of the data we hold.

Yes. Submit a deletion request through live chat or email. Where no legal obligation requires us to keep the data, we will delete or anonymise your account records within a reasonable period after verification.

Wallet details are encrypted in transit and at rest. We never store wallet credentials in plain text, and access to payment data is restricted to authorised processes only — not general staff.

Yes. Access to this platform and whether you are eligible to use it depends on your local law and region. If you are in Bangladesh, you should confirm that accessing this service is permitted under local law before registering.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.