Reference

Terms and Conditions That Govern Your 77md Account

These terms set out how your 77md account works — what you can do, what we expect, and how payments via bKash, Nagad and Rocket are handled.

Applies to all account holdersCovers bKash, Nagad and Rocket depositsEligibility depends on local lawAccount security obligations applyTerms may be updated with notice
77md Terms and Conditions That Govern Your 77md Account
HOW WE HANDLE THIS

Account Security and Policy Practices at 77md

We take the practical side of these terms seriously — not just the legal text. Your account data, wallet details and transaction history are stored with encryption. We do not share your bKash, Nagad or Rocket number with third parties outside the payment processing chain. If you need to update your registered wallet or request a copy of your account data, you do that through the Account Settings section after login. Changes to payment details require identity re-verification before they go live.

Data Handling

Your account information and wallet details are encrypted at rest and in transit. We do not sell or share personal data outside necessary payment processing steps.

Account Security

Login uses OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately and we will lock the account.

Data Retention

We retain account and transaction records as required. You may request a summary of your data through Account Settings; we respond to verified requests within a reasonable period.

Policy Updates

When terms change, we notify you via your registered account before the change takes effect. If you disagree with an update, contact support before the effective date.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If anything in these terms is unclear — a payment condition, an account restriction or an eligibility question — contact our support team directly. We handle terms queries through live chat inside your account, by email, and through our Bangladesh support line. Response times vary, but terms-related cases are flagged for priority handling so you are not left waiting on a payment hold.

Live Chat Open the chat icon inside your account dashboard. Available for terms queries, wallet verification questions and account restriction reviews.
Email Support Send a detailed message to our support address. Include your registered bKash, Nagad or Rocket number so we can locate your account quickly.
Account Help Centre The Help Centre inside your account covers common terms questions — withdrawal conditions, identity checks and payment-method rules — with step-by-step answers.

Common Questions About These Terms

These are the questions we hear most often about how the terms work in practice — covering payments, account access, eligibility and what happens when something goes wrong.

Eligibility depends on your location and local law. These terms apply to all accounts, but access to the platform is only valid in regions where it is permitted under local law.

Your withdrawal will be held for manual review. You will need to verify your identity through Account Settings before the payment is released. This step protects your account from misuse.

Yes. Go to Account Settings after login and submit a data request. We handle verified requests within a reasonable period and send the summary to your registered contact.

We notify you inside your account before any change takes effect. Continued use of the platform after the notice date counts as your acceptance of the updated terms.

Yes. Accounts may be suspended if payment details cannot be verified, if activity falls outside eligible regions, or if these terms are breached in any material way.

Reach out via live chat or email with your account details and the specific term you are disputing. Our support team will review and respond with the applicable policy reasoning.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.